APPLICATION MANAGED SERVICES

Managing your Oracle applications and infrastructure requires specialized IT resources. At Tangenz we have the dedicated people you need with a customized support plan to outsource your problem resolution, manage testing, updates, and the continuous improvement of your Oracle environment. You can significantly reduce your IT spend and free up your staff so they can focus on more strategic business priorities.

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MODULES

Oracle Cloud
ERP

Oracle Cloud
SCM

Oracle Financials
Cloud

Oracle Cloud
HCM

Integration
Cloud

Oracle Cloud
EPM

Oracle Cloud
Infrastructure

Oracle
NetSuite

E-Business
Suite

Analytics
Cloud

WHAT CAN TANGENZ DO

  • We help our clients focus on strategic business initiatives instead of application support.

  • We leverage a global team that can provide support around the clock

  • We enhance and maintain your systems to better support your business growth

  • We proactively recommend new features from Oracle that will help your business

  • We reduce the overall costs of support and substantially increase application support

  • We provide highly skilled, reliable, and scalable technical help within four (4) hours or less

  • We provide a dedicated support team who knows your environment as well as you do

  • Quarterly health checks to measure system efficiencies and identify areas of improvement

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Have questions on Tangenz Managed Application Support Services?

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SUCCESS STORY

Customer Challenge

  • Employees did not have solutions skills to provide internal support

  • No solution enhancements. Just using basic core applications

  • Being pulled away from doing the business strategy

  • Cost of many Specialized Support FTE’s

Tangenz’s Solution

  • Created a customized plan to match customer’s requirements

  • Rolled out Managed Service projects to create enhancements within each Oracle Cloud module

  • Remove the support efforts away from the business to Tangenz Support

  • Supplied Techno-Functional product specialist as needed

Benefits

  • No overspending on the support that was not needed

  • The customer received the application they saw in the Oracle demo

  • Allowed the business to focus on the business and not support

  • Customer received the support needed for the business, and the employees

We can help you with Managed Application Support Services Requirements

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